About Us
Who We Are
Cabiz is a private, US enterprise that creates a synergy between personalized solutions, technology, and customer needs for exemplar Customer Service. Established in 2003, we strive to deliver end-to-end Business Process Outsourcing services to generate higher profits, reduce overall costs, and enhance Customer Satisfaction and loyalty. Headquartered in Yonkers our workforce consists of multi-location establishments. Collaborating with notable names among the Fortune 500, our cadre of BPO veterans possess a collective experience of over a hundred years.
Despite the global impact of Covid-19 Premier BPO pertinently migrated 85% of operations to the cloud, enabling Work from Home even before the lockdown. We continued operations for all our clients in a closely monitored, cyber-secure, remote environment. We also reduced attrition rates and absenteeism during the pandemic while extensively training our team members for module expertise.
Leaders In Managing
Customer Relationships
Our Mission
Our mission is to optimize the business growth of our clients by delivering high-quality solutions which create worthiness and consistent competitive advantage for all our globally settled clients.
Our Vision
Our primary vision is to develop ourselves continuously and to get established as the leading outsourcing service provider across the GCC countries, within the globally competitive marketplace.
Core Values
Our core values define the way we work and how we achieve success. Our core values include integrity, transparency, professionalism, social responsibility, and flexibility. We believe in Team Work.
Partnership
We connect across the globe to find best solutions for our clients. Our employees form client relationships built on mutual trust and respect, helping clients deliver high-performing services to their customers.
Enterpreneurship
We empower our people to think freely and act flexibly, with the entrepreneurial freedom to make decisions at a local level and take personal responsibility for their actions. We inspire our employees to be beneficial for them.
Creativity
We are known for challenging conventional wisdom and ways of working. We foster a spirit of innovative thinking and continual improvement, where new ideas are positively welcomed.
